Thank you for shopping with Coffee Yan & Paws Company LLC.
Due to the perishable nature of coffee, we do not accept returns except in the case of damaged product or quality issues. If you receive damaged goods please notify us immediately with the details along with your invoice number. We will replace your coffee purchase (with your receipt) within 14 days of receiving your order.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Coffee Yan & Paws Company LLC appreciates your business and will take all reasonable efforts within the guidelines of this policy to ensure you are satisfied with your purchase.
NOTE:
1. Coffee Yan & Paws Company LLC “Sale Items” are excluded from this policy. “All Sales Final”
2. For refunds and exchanges, we may ask that you provide us with your name, address and telephone number for audit and fraud prevention purposes. Valid photo ID may be required to confirm this information. This information is collected, used and retained to help us ensure that refunds and exchanges are valid (in each case and over time) and in accordance with our Coffee Yan & Paws Company LLC Policy.
